A consulting firm is a business organization who has clients from various other businesses and the main objective of the consulting firm is to provide consultation to these businesses. Every business requires wise and right decisions at right time among the right expertise to succeed and make profit but unfortunately due to the lack of the experience, people often make wrong decisions in their business which leads them towards the downfall. In order to prevent such problems and to eliminate the risks in the business there are consultants in the consulting firm. These are the people who are usually the experts of their respective domain and have years of experience and knowledge about that particular domain.
Whenever a business organization or a small startup asks for the services of the consulting firm, then the consulting firm sends one of their consultants who is expert of the client business domain. This consultant then meets up with the authorities, higher management and all the other important members of the staff and observes and try to understand how the business is running client organization. After understanding the client business, then he finds the loopholes in the business and figures out what are the problems which are stopping the business to make its mark. Many times, the client companies only hire the consultants for one particular decision or situation, which is important to the company and for which they require a second opinion from the expert. In this case, the consultants only understand that part of the client business and is least concerned about what is going on overall. Apart from this, the job of the consulting firm and the consultant is to only provide the suggestions and consultation based on his expertise, he cannot force the client company to work on the recommendation he proposed. It is dependent on the client company whether they want to act on the suggestion of the consultant or not.
In some cases, the consultants provide multiple alternative solution to the same problem and not only he informs them about the solutions but also tells that how is one solution better than the other for their company. Then the client has the authority to finally decide which solution to go with. This process in which the client company hires the leading firms to lead their project or to provide them with crucial decisions is known as the outsourcing because in this process the consultant is not the part of the client company and neither he is permanent there, as soon as the project or the problem that he is hired for is resolved, his job from that particular company is discontinued.